Our company field service engineer investigated the anesthesia system (henceforth referred to as the system) at the hospital.A check and a calibration of the gas analyzer was performed without issues.The system functioned as intended on a test lung.No parts needed to be replaced.There are no reports from the customer regarding any further issues with the system.The received logs show that a successful sco was performed prior to and after the event.The technical log contains a technical error indicating a vaporizer communication issue which may have contributed to the reported decrease in agent concentration.It can however be noticed in the logs that the decrease in agent concentration started prior to the generation of the vaporizer communication error.In addition to the low agent values, the measured volumes, pressures, and flow had variations almost throughout the entire case.After the vaporizer communication error, the user undocked the vaporizer and then re-docked it a few seconds later and the agent concentration increased slightly.A few minutes later, the user ended the case, disconnected the patient from the system and transferred the patient to another anesthesia device and continued the surgery.The evaluation of the logs can confirm that the agent delivery deviated from set agent concentration during the event but from the logs, the cause cannot be determined.As stated in the received problem description, the hospital staff connected a test lung to the system and the system worked as intended.Without being able to reproduce the reported issue during investigation at the hospital, we have not been able to determine why the agent delivery was low during several minutes during the case.
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