Model Number HL-90 |
Device Problems
Device Sensing Problem (2917); Output Problem (3005); Temperature Problem (3022)
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Patient Problem
Insufficient Information (4580)
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Event Type
malfunction
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Manufacturer Narrative
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Other text: b3: date of event and d4: udi number is unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the unit was not reading the temperature correctly.Patient involvement unknown.
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Manufacturer Narrative
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Evaluation codes: updated device evaluation: one device was returned for investigation.Visual inspection found an outdated and broken power switch and printed circuit board (pcb).Functional testing found the temperature displayed by the pcb is fluctuating, confirming the customer complaint.Root cause was attributed to a faulty pcb.Pcb board failure was due to wear of usage.The device was manufactured in 2008 and the main board had not been replaced before.No action taken due to the condition of the device.It is deemed beyond economical repair and will be scrapped.The product's history records were reviewed and there were no non-conformance's nor service-related issues that would have resulted in the reported complaint.
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Search Alerts/Recalls
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