Siemens became aware of a malfunction while operating the artis zeego iii system.The user reported that during an emergency patient procedure, no x-ray could be released.August 8, 2023, additional information was received that the patient was diagnosed with cerebral infarction and was paralyzed.Siemens requested additional information to proceed with the investigation.
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The investigation of the reported event was completed by siemens experts.According to the provided information, the patient was found abnormal, and 8 hours later the diagnostic procedure showed a cerebral artery stenosis with cerebral infarction.As the in-house angiography x-ray system was found to be defective, the patient was transferred to a different facility, which caused a delay of 3 hours.The procedure was then completed on an alternate system 4 hours later.The patient's health consequences are reported as being paralyzed on one side with level three muscle strength.The extent to which the failure of the system contributed to the patient's outcome cannot be assessed in the provided context.The symptoms have been already present for at least 8 hours prior to treatment.The optimal time window for treatment of less than 6 hours has been already closed.Within a period of 24h a mechanical thrombectomy is beneficial only in specific patient subgroups.The analysis of the log-files showed that after approximately 20 minutes of system operation, a message "tube hot, have a break" was displayed to the user.This was an indication of a high tube temperature due to intensive x-ray usage by the operator or reduced/defective cooling.When such messages are displayed by the system, x-ray release is still possible, as a multi-level detection and warning mechanism is being activated.In such cases, the system would display an appropriate warning message for the user; the unit would continue to function and does not shut down immediately, thus, the treatment could be stopped in a controlled manner, if needed.In the reported event, the user continued the procedure for about 12 minutes and performed several fluoros and acquisitions.Afterwards the system was not no longer used.The user performed a power cycle 30 minutes later.However, the message "tube hot, have a break" was displayed again following the start-up.It was reported that the customer discovered water loss at the x-ray tube cooling unit in the morning of the next day.The on-site service intervention revealed that the filter strainer was leaking due to the sealing ring missing on the filter unit.The defective filter strainer was replaced on site.It could not be determined why the sealing ring was missing.It is assumed this was caused by improper workmanship during mounting.No similar occurrences have been reported from the field.To resolve the issue, the affected filter strainer was replaced as part of service activity.A possible general error that would require corrective measures of the installed base could not be determined by the investigation.
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