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Device Problem
Insufficient Information (3190)
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Patient Problem
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Date 07/21/2023 |
Event Type
Injury
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Event Description
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It was reported that the customer had catheter inserted in their to administer medications.They had problems and doctor told them to go to emergency.As per ucc notification received on (b)(6) 2023, per bd representative, (b)(4), this was merely an inquiry regarding the use of the catheter.Primarily spanish speaking caller.Customer stated that their caregiver had catheter inserted in them to administer medications.They had problems and the doctor told them to go to the er.It was explained that our side not involved in the actual catheter management.They should consult the doctor and if the doctor advised to go to the er, then that was the appropriate route to follow.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.It was unknown whether the device had met relevant specifications.No potential root cause could be concluded due to insufficient information.The dhr review could not be performed without a lot number.Unable to review the labelling due to unknown product code.Although the product family is unknown, the foley catheter ifus are found to be adequate based on past reviews.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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