Family contact called stating that the 5 l concentrator was beeping.I advised i would create a service.As i was trying to locate the patients information, he stated that the concentrator was smoking and it was on fire.He managed to place the concentrator outside the home.He requested to speak to a supervisor.I attempted to contact my supervisor without success.I explained that i would keep trying to get a supervisor for him but asked if i could call him back.He stated that he prefer that someone follow up with him in the morning but he wants the new concentrator tonight.Fa21.2001.This report reflects information received by fda in the form of a notification per 803.22 (b)(2).
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