Patient was smoking while on the oxygen concentrator.The nasal canula melted and patient rushed to the emergency room (er).Tech checked out the concentrator and found no issues.Plug was loose so he moved the concentrator to a different plug and redirected the family that they are not to smoke anywhere near the concentrator and urged them to go outside.Before pictures we made the family remove the ash trays.The house smelled heavy with cigarette smoke (b)(4).This report reflects information received by fda in the form of a notification per 803.22 (b)(2).
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