SPAN-AMERICA 70 COMMERCE CENTER, GREENVILLE, SC 29 PRESSURE GUARD APM; MATTRESS, AIR FLOTATION, ALTERNATING PRESSURE
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Device Problem
Air/Gas in Device (4062)
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Patient Problem
Ulcer (2274)
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Event Type
Injury
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Event Description
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The mattress will not fill up- apria came out and because the prescription was for the bed and not the mattress they wouldn't leave the mattress.She stated that her father has not his mattress working for a month.He is getting bed sores on his buttocks and his back, he had a liver transplant and he doesn't heal well.She will go to her fathers house on her lunch and call us back to troubleshoot and give us a serial number.She knows the bed is invacare but she does not have any information on the air mattress.A return was not issued being we do not know if it is a invacare product yet.Invacare (b)(4).This report reflects information received by fda in the form of a notification per 803.22 (b)(2).
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