The manufacturer was contacted in reference to the replacement device the patient received per the voluntary field safety notice / recall.The manufacturer received information alleging visualization of black particles coming out through air holes in the device.The patient stopped using the device per the warning to stop if there are black particles.The patient stated no particles were seen in the tubing, mask, or reservoir.There is no allegation of serious or permanent harm or injury.No medical intervention was required by the patient.An uploaded photo showed no indication of particles in the device/supplies.The rt reviewed the cleaning method with the patient.The patient will order new supplies and follow the proper cleaning method.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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