D.O.R.C. DUTCH OPHTHALMIC RESEARCH CENTER B.V. EVA, COMBINED MACHINE INCLUDING LASER (DORC CONNECTOR); PHACOEMULSIFICATION/VITRECTOMY SYSTEM
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Catalog Number 8000.COM02 |
Device Problem
Output below Specifications (3004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/21/2023 |
Event Type
malfunction
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Event Description
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We have been informed that during surgery, the phaco power was very low.They have tried to increase the power, change the cassette, and change the handpiece but the problem still persisted.Another machine was used to continue the surgery.Surgery was prolonged > 30 mins.No report that actual patient harm occurred.
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Manufacturer Narrative
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The complaint is under investigation.No corrective or preventive actions can be implemented until the investigation has been completed.In case of a product return, the device will be investigated, otherwise we will review the device history record, and/or any log files if available, or try to replicate the problem on similar product.As investigations on the actual product or representative sample of a batch may alter the device, we request to inform us within 7 days after submission of this report, in case the investigations that alter the device should be halted until approval of the nca, as per article 89 of eu-mdr.
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Manufacturer Narrative
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The issue encountered could not be seen upon review of the logfiles.It was recommended to monitor the situation and replace the phacodiathermy module if it happens again.Sometimes, a reboot of the unit may solve the issue.The complaint could be attributable to the handpiece, however this cannot be confirmed.Unfortunately, the complaint cannot be further investigated nor confirmed conclusively as no product was returned to d.O.R.C for investigation.Trend analysis indicates that the product is performing within anticipated rates.Therefore, no remedial or corrective/preventive actions will be undertaken at this moment.Complaints will be closely monitored to identify any significant adverse trends.No corrective or preventive actions will be implemented as a result of this incident.All similar incidents related to the eva surgical system are included in the analysis (pd-defect-).Since 2020 more than 850.000 surgeries have been performed with the eva surgical systems installed.Please note that the failure codes will not always lead to a prolonged/delayed surgery.Please note that while the 2023 incident numbers are up to date, the 2023 installed base figures are from april 25th 2023.As in general the installed base increases, the actual number of devices in the market most likely is slightly higher.
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Event Description
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We have been informed that during surgery, the phaco power was very low.They have tried to increase the power, change the cassette, and change the handpiece but the problem still persisted.Another machine was used to continue the surgery.Surgery was prolonged > 30 mins.No report that actual patient harm occurred.
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Search Alerts/Recalls
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