It was reported that there was an issue with the product 28205ge (finish barrel burr).The distal head broke during use.According to the complaint description, the breakage of the device occured during a surgery on a bone spur.Procedure was not completed successfully.Medical diagnostical intervention was required.Surgical delay and prolongation of surgery were between 15 to 60 minutes.Adverse consequences due to failure were larger incision, greater tissue damage, longer wound healing, longer work loss.
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The complained product was received on 2023-07-05 and was therefore available for investigation.The investigation has been completed on 2023-09-21.The product consists of an inner shaft and outer shaft.Visual and microscopical examination revealed a breakage of the cutter on the inner shaft, as described by the customer.Slight damages (scratches, deformations) can be found at the distal tip of the outer shaft.These damages occured most likely partially after the breakage of the cutter.Additionally, run-in marks can be found on the mantle surface of the inner shaft.These run-in marks might indicate insufficient cooling.As described in the corresponding ifu 96156018d, the cutter must not be operated without flushing, as this can lead to overheating and abrasion on the running surfaces.The flushing also serves as a coolant and lubricant for the running surfaces of the cutter.If this fluid is missing, the error pattern described by the customer can occur.A speed that is set too high or too much pressure on the cutter can also cause this error pattern.The old age of the article may have contributed to this defect.The product history records have been checked for the available lot number and found to be according to the specification, valid at the time of production.Based on the available information and the results of the examination, the defect described by the customer can be confirmed.There is no indication for a material-, manufacturing- or design-related failure.The root cause of the reported issue is most likely usage related.The event is filed under internal karl storz complaint id: (b)(4).
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