A functional test was performed on the device to determine the cause of lack of image.It was determined that the scope emits light and is functional, but no image was showing on the monitor.This indicates that the cmos connection at the distal tip was insecure.Uvision had previously implemented an improvement to the scope to resolve this issue, but this device was purchased before the improvement.When this complaint was reported, uvision 360 did not consider this a medical device reportable event and therefore based on the risk of this complaint at the time of occurrence, did not report this complaint.Upon further evaluation, it was identified that this event potentially occurred during patient use and therefore it is now considered reportable.
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The customer reported that there was no image present during a procedure, even though there was an image present prior to starting the procedure during the functionality testing.The user tried to set the device up again after the procedure and got no picture.The user did not specify if the procedure was diagnostic or operative, so a conservative approach was taken in assuming that there was a patient involved during the midst of an operative procedure.There were no reports of patient harm.
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