Model Number MAJ-1430 |
Device Problems
No Display/Image (1183); Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported that her olympus videoscope cable exera ii was experiencing connection issue.According to the initial reporter, the pins were making contact with the scope.Additional details relating to the patient and the event have been requested, but no response has been received at this time.There was no patient harm or consequence reported as a result of this event.
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Manufacturer Narrative
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The device was returned.However, an initial evaluation has not yet been conducted.Though, the investigation is underway.If additional information becomes available prior to the conclusion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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This report is being submitted to capture additional information received from the initial reporter and the device evaluation results.That information is located in b5, section d, and section h.The device was returned, and an initial evaluation was conducted by olympus; however, investigation is ongoing.During the initial evaluation, the user¿s report was confirmed.There was a bad pin in the round connector, compromising the connection site.If additional information becomes available following the device evaluation, a supplemental report will be filed.
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Event Description
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Additional information was received from the initial reporter confirming that this was a ¿no image¿ event.Reportedly, this took place during a diagnostic procedure.The customer confirmed that no other devices or interventions were needed to complete the procedure and there was no patient harm as a result of this event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it is likely that the event occurred due to defective pins.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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