E1.Address information was not able to be obtained, therefore, nj was used as a place holder.H.6 investigation summary: our quality engineer inspected the photograph submitted for evaluation.Bd received one photograph which displayed an opened 20g x 1.25in.Nexiva unit.A gross visual inspection of the unit found that the extension tubing, needle, needle cover, and catheter tubing had been cut.Additionally, voids in the packaging seal were present and parts of the extension tubing where flattened.Based on these observations, it is likely that the unit was caught in the seal of the packaging.This was physical/mechanical evidence to confirm and support a manufacturing process related issue for the reported defect relating to an operator error.This type of defect may occur during manufacturing due to misalignment when the pick and place robot is placing the unit in the package.A device history record review showed no non-conformances associated with this issue during the production of this batch.The appropriate personnel have been notified and we appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.H3 other text : see h.10.
|