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Model Number TH85ML |
Device Problem
Contamination (1120)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/24/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Section a2, a4 and a5: per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Section d6a - implant date: not applicable.The healon pro is not an implantable device.Section d6b - explant date: not applicable.The healon pro is not an implantable device.Section e1: email address: unknown/not provided, as information was asked but it was not provided.Section e1 - telephone number: (b)(6).Section h3 - other (81): the healon was not returned for evaluation.Therefore, a failure analysis of the complaint device could not be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review and possible product return and evaluation, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain the missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Event Description
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It was reported that during the surgery, a small fiber was inserted in the eye.Account indicated that the fiber was visible through the glass of the healon pro syringe.The fiber was removed from the eye.No further details were provided.
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Manufacturer Narrative
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Additional information: section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: sep 20, 2023.Section h3 - device evaluated by manufacturer? yes.Device evaluation: the returned complaint device consisted of three product boxes, among them, one was an empty box with only directions for use (dfu) in it.The second box was an activated syringe without blister pack, and the third box contained the blister pack with non activated syringe in it.Visual inspection of the returned complaint product revealed there was no indication of fiber-like particles inside the healon solution or inside the holder/on the surface of the holder.Therefore, the customer's report was not confirmed.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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