Patient was implanted with a guardian device on (b)(6) 2022.Patient was alerted by the guardian system via a see doctor alert on (b)(6) 2023.The patient returned to see the doctor on (b)(6) 2023.At that appointment the device could no longer reliably communicate with the programmer.The physician was notified and discussed the problem with the patient as well as the options available to them.The patient and patient's husband indicated they will meet again on (b)(6) 2023, to indicate their decision at that time.This problem will be investigated when the device is returned to avertix after explant.The following issue was created in the qms of avertix for this problem: issue 77 issue 77 was escalated to a complaint for investigation: complaint 55 complaint 55 was assigned to capa for corrective and preventive action determinations: capa 12 the patient has not experienced any adverse events as a result of this problem.
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