The customer suspected device was returned for investigation.Upon evaluation of the returned device the following defects were found, curved rubber adhesive missing, curved rubber bond cracked due to external factors, air and water nozzles clogged and draining function reduced, foreign object inside the nozzle, scratches found on switch 2, scratches found on the switch box, bending angle insufficient due to the elongation of the angle wire, strange noise from the up/down knob, scratches on the up/down knob, scratches on the up/down angle fixing lever, scratches on the right/left angle fixing, scratches on the insertion tube, scratches found on the operation part, scratches found on the tip cover, scratches found on the insertion part corrugated tube oredome, scratches on the operation unit cover, scratches are found on the right/left knob, scratches found on the grip, discoloration of the grip part, scratches found on the universal cord, scratches found on the operation part side oredome of the universal cord part, scratches found on the scope connector, and scratches on the scope connector cover.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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A user facility returned the olympus asset, gastrointestinal videoscope to the olympus service center.Upon inspection and testing of the customer returned device, foreign material was found clogged in the scope air/water nozzle due to insufficient cleaning.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.There was no patient involvement reported with this event.
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The user facility provided additional information regarding the cleaning, the disinfection and the sterilization processes performed onsite for the endoscopes.There was no delay in the start of precleaning.During precleaning the scope insertion section was wiped, and instrument/suction channel aspirated with water.The scope air/water channel was also flushed with air and water.During manual cleaning there was unknown if abnormalities in the accessories used for cleaning.The scope was immersed in detergent solution, but it is unknown if all external surfaces were wiped/brushed with clean lint free cloths/brushes.All channels were brushed and flushed with the detergent solution.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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