Catalog Number XXX-CUSA |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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An investigation has been initiated based on the reported information.Upon completion of the investigation, a follow-up report will be submitted.
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Event Description
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This is 1 of 3 reports linked to mfg report numbers 3006697299-2023-00090 and 3006697299-2023-00091: a facility reported that during use of the cusa excel handpiece (unknown catalog#), the cusaexcel9 console emitted a "cooling alarm." additional information was received as follows: when was the issue discovered (before, during, after surgery)? answer : during.Was the patient already under anesthesia? answer : yes.Was the patient injured? if yes, please describe injury and treatment.Answer : no.Did the event lead to increase surgery time? if yes, for how long? answer : maybe 30 minutes, they had to change the handpiece two times.The third and last handpiece gave no problems.How did the medical staff finish the procedure (using replacement unit)? answer : see above answer.
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Manufacturer Narrative
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The cusa device was returned for evaluation: device history record (dhr) - the dhr documentation was reviewed and no anomalies during the manufacture or packaging that could be associated with the incident was observed.Failure analysis - the investigation of the unit confirmed the complaint: during testing, a cooling alarm was detected caused by the crack in the housing.The transducer was found to be twisted in the handpiece housing due to user's mistake in not using the torque base or incorrectly using it.The soldered joints on the coil form have been resoldered, and the housing and all o-rings have been replaced.In addition, the handpiece has been recalibrated, tested and passed all the testing.Root cause - the root cause is confirmed as handpiece overtorquing and coilform.The overtorquing of the handpiece is due to incorrect assembly and disassembly of the handpiece by the customer using the torque wrench.This resulted in the torque wrench misaligning the dot on the handpiece and the handpiece connector.A corrective and preventative action (capa) has been raised to investigate the primary impact dissemination of information, for example, post operative intervention for purposes of removing the tip and cleaning.
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Search Alerts/Recalls
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