The user facility provided additional information regarding the cleaning, the disinfection and the sterilization processes performed onsite for the endoscopes.There was no delay in the start of precleaning.During precleaning the scope insertion section was wiped, and instrument/suction channel aspirated with water.The scope air/water channel was also flushed with air and water.During manual cleaning there were no abnormalities in the accessories used for cleaning.The scope was immersed in detergent solution, and all external surfaces were wiped/brushed with clean lint free cloths/brushes.All channels were brushed and flushed with the detergent solution.The customer suspected device was returned for investigation.The olympus service center confirmed the reported event during inspection and testing.Upon evaluation of the returned device the following defects were found, amount of air supplied is insufficient due to clogging of the air/water nozzle, bending angle insufficient due to elongation of the angle wire, play of the angle knob out of the normal state due to elongation of the angle wire, curved pipe fell down due to handling, curved pipe deformed, scratches on the insertion tube, insertion tube discolored, wrinkles in insertion tube, curved rubber scratches, curved rubber adhesive missing, curved rubber adhesive part discolored, amount of water supplied insufficient due to clogging of the air/water nozzle, air and water nozzles are clogged and the draining function reduced, foreign object inside the nozzle, scratches found on the tip cover, discoloration of the objective lens, cloudiness of the image, forceps flare occurred, scratches found on the operation part, discoloration of the operation part, scratches found on the switch box, scratches on the operation unit cover, scratches on the up/down/left/right knob, scratches on the up/down angle fixing lever, scratches found on the grip, scratches found on the universal cord, scratches are found on the operation part side oredome of the universal cord, scratches found on the scope connector, scratches on the scope connector cover, and scratches on the right/left angle fixing knob.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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