A field service engineer (fse) was sprayed in the eye with dirty water, when investigating a water leak from the rear fitting, exterior drain hcw (rohs) on the alinity c, serial (b)(6) , and the tubing popped off when the module was in process.The fse was not wearing proper eye protection(proper protection equipment-ppe).The fse immediately cleaned the eye with a saline solution, no additional treatment was given.The fitting, exterior drain hcw (rohs)_part number 7-202645-01 was cleaned, and cable ties/clamps were placed, resolving the issue.An instrument service history review for alinity (b)(6) revealed no contributing factors on or around the date of the complaint.There have been no subsequent contacts from the customer regarding splashing occurrence since the reported incident.A review of tracking and trending of the alinity c/clinical chemistry system did not identify any trends associated with the complaint issue.A review of tracking and trending for the fitting, exterior drain hcw (rohs)_part number 7-202645-01 did not identify any trends.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.Labeling was reviewed and found to be adequate.The alinity ci-series operations manual addresses operator responsibility and biological and chemical safety hazards that include wearing personal protective equipment (ppe) and safety awareness where hazards may exist.Based on the available information, no systemic issue or deficiency of the alinity c, serial (b)(6) or the fitting, exterior drain hcw (rohs)_part number 7-202645-01 was identified.Section g1 contact information was updated to reflect the current contact (b)(6).
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