Following internal capa opened at inmode, voluntary reports previously submitted by inmode to fda were reviewed retrospectively.Previous voluntary report (mw5092685) was re-assessed and is reported now again as mandatory.Technical inspection of the device and the handpiece revealed no technical issues.Investigation attributed the root cause to a user error: incorrect technique, not congruent with ifu, causing the burns.Contamination was due to lack of aseptic conditions post treatment and is not related to the device.The physician was retrained.
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