The read-out was analyzed and it was found that: - several instances of the message "15=canap 2a0h=overload_peak_current" were recorded.The previous message is recorded in case pump occlusion is too high or if the pump is being affected by mechanical issues; - three instances of the message "c0=mmain 1bah=no_pulse_block" were recorded.The previous message is recorded in case the pump stops after rotating because of an occlusion being set too high or something in the raceway blocks the pump.In the mentioned circumstance, there is a high current consumption by the pump and the alarm code 442 generally appears on the screen.A device service history review has been performed and identified that the unit was manufactured in 2018 and one previous similar event has been reported in 2022.Considering the information provided by the livanova representative who tested the pump, a mechanical problem with the pump has been ruled out to be a contributing factor to the event.Based on the evidence reported in the read-out, it is reasonable to assume that the customer faced a 442 motor control failure caused by a pump occlusion being set too high.The mentioned conclusion is in accordance with the fact that the livanova representative did not find any abnormalities with the pump during testing.The risk is in the acceptable region.No specific action was currently deemed necessary.Livanova will keep monitoring the market.This report was due on november 29, 2023; however, due to a network disruption at livanova, the ability to submit mdrs was lost on november 19, 2023, before this report was ready to submit.The report was prepared and submitted immediately following restoration of the livanova systems.
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