Model Number 86620 |
Device Problem
Operating System Becomes Nonfunctional (2996)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/09/2023 |
Event Type
malfunction
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Event Description
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It was reported that during a procedure, a labsystem pro was selected for use.Unit froze during the case.Issue occurred about in the middle of a 3 hour case.Account was pacing from the beginning.Troubleshooting with the account extended timing for pacing from 45 minutes to 60 minutes.Procedure was not able to be completed due to this event.No patient complications occurred.Unit will not be returned since it was repaired.This event is being reported for aborted/cancelled procedure with a patient under sedation.
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Manufacturer Narrative
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It was indicated that the device will not be returned for evaluation; therefore, a failure analysis of the complaint device could not be completed.
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Event Description
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This event is being reported for aborted/cancelled procedure with a patient under sedation.It was reported that during a procedure, a labsystem pro was selected for use.Unit froze during the case.Issue occurred about in the middle of a 3 hour case.Account was pacing from the beginning.Troubleshooting with the account extended timing for pacing from 45 minutes to 60 minutes.Procedure was not able to be completed due to this event.No patient complications occurred.Unit will not be returned since it was repaired.
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Manufacturer Narrative
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Correction h6 evaluation conclusion codes: cause not established > cause traced to component failure.The device was not returned to boston scientific for analysis, however, the labsystem pro was evaluated by a boston scientific field service engineer onsite.Checked cmos battery found voltage at 2.760.Replaced cmos battery voltage on new battery was 3.293 v.Upgraded software to 4.2.Tested unit, system passed all functional tests and is ready for use.Analysis was able to confirm the reported clinical observations.
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Search Alerts/Recalls
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