Investigation evaluation: it was reported to cook that a hair was identified within the packaging of a neff percutaneous access set.The device did not make contact with the patient.Reviews of documentation including the complaint history, device history record (dhr), and quality control procedures, as well as a visual inspection of the returned device, were conducted during the investigation.The unused device was returned to cook for investigation.The device failure analysis determined a hair-like strand was sealed within the inner needle pouch.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhrs for the reported complaint device lot and the related subassembly lots revealed no related nonconformances.A database search identified no other events reported for foreign matter.Cook was unable to review product labeling as instructions for use (ifu) are not provided with this product.The information gathered upon review of the returned product confirmed the device was manufactured out of specification.However, review of the dmr and dhr showed no evidence of additional nonconforming product in house or in the field.Based on the information provided, inspection of the returned device, and the results of the investigation, a root cause of the event has been traced to a manufacturing and quality control deficiency.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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