End-user reported while driving in the community, the device allegedly stopped suddenly which forced the end-user to lose positioning and fall forward out of the seating to the street below.The end-user reported having sustained minor injuries to their left knee and right elbow, as well as a cut on their forehead.No reports of the end-user having sought medical intervention.Service provider reports having inspected the chair finding the drive motors and electric brakes to be within operational specifications.Further inspection shows signs of heavy corrosion at the terminal connection point of the main power module where the battery connection is made.It was also noted signs of heat buildup on the battery connector lead (plug) which connects to the power module.Permobil concludes the most probable cause for the reported sudden stoppage was loss of power due to corroded battery connection.It is reported the end-user is a very active outdoor user in/around their beach community, and with the information provided from the dealer technician, the most probable cause for this reported failure was due to lack of general maintenance with the corrosion being caused by environmental factors.Although there was no report of a serious injury, permobil has determined if a total loss of power during drive occurs with the lack of wearing the provided positioning belt, there is a potential risk for serious injury if failure were to recur.The dhr was reviewed, and the device was found to have met specifications prior to distribution.
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