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Model Number DSX520T11C |
Device Problem
Patient-Device Incompatibility (2682)
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Patient Problems
Dry Eye(s) (1814); Epistaxis (4458)
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Event Date 07/17/2023 |
Event Type
malfunction
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Manufacturer Narrative
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H3 other text : device not returned to manufacturer.
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Event Description
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The patient alleges his eyes get dry and his nose bleed.That patient states " after using it for 4 hours it gets very dry hard to shallow and used biotin throat spray.6 drops on the left eye and 4 drops on the left.Ayr for his nose and for his refreshed eye drops for his eyes".There is no allegation of serious or permanent harm or injury.Medical intervention was required by the patient.The patient was provided with an antibiotic.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Manufacturer Narrative
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The manufacturer previously reported information in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The patient alleges his eyes get dry and his nose bleed.That patient states " after using it for 4 hours it gets very dry hard to shallow and used biotin throat spray.6 drops on the left eye and 4 drops on the left.Ayr for his nose and for his refreshed eye drops for his eyes".There is no allegation of serious or permanent harm or injury.Medical intervention was required by the patient.The patient was provided with an antibiotic.The incorrect verbiage was included in the b5 as the device is out of scope for the recall.The b5 is now updated with the correct verbiage.The manufacturer received information where "the patient alleges his eyes get dry and his nose bleed.That patient states " after using it for 4 hours it gets very dry hard to shallow and used biotin throat spray.6 drops on the left eye and 4 drops on the left.Ayr for his nose and for his refreshed eye drops for his eyes".There is no allegation of serious or permanent harm or injury.Medical intervention was required by the patient.The patient was provided with an antibiotic".The device has not yet been returned to the manufacturer for evaluation.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.
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Event Description
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The manufacturer received information where "the patient alleges his eyes get dry and his nose bleed.That patient states " after using it for 4 hours it gets very dry hard to shallow and used biotin throat spray.6 drops on the left eye and 4 drops on the left.Ayr for his nose and for his refreshed eye drops for his eyes".There is no allegation of serious or permanent harm or injury.Medical intervention was required by the patient.The patient was provided with an antibiotic".
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Manufacturer Narrative
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The manufacturer previously reported information in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The patient alleges his eyes get dry and his nose bleed.That patient states " after using it for 4 hours it gets very dry hard to shallow and used biotin throat spray.6 drops on the left eye and 4 drops on the left.Ayr for his nose and for his refreshed eye drops for his eyes".There is no allegation of serious or permanent harm or injury.Medical intervention was required by the patient.The patient was provided with an antibiotic.The incorrect verbiage was included in the b5 as the device is out of scope for the recall.The b5 is now updated with the correct verbiage.The manufacturer received information where "the patient alleges his eyes get dry and his nose bleed.That patient states " after using it for 4 hours it gets very dry hard to shallow and used biotin throat spray.6 drops on the left eye and 4 drops on the left.Ayr for his nose and for his refreshed eye drops for his eyes".There is no allegation of serious or permanent harm or injury.Medical intervention was required by the patient.The patient was provided with an antibiotic".The device has not yet been returned to the manufacturer for evaluation.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.The previously submitted report should have been recorded as not reportable as there was no mention of recall, no particle allegation, no evaluation of particles found, and the allegation of nosebleed and dry eyes is not a serious injury.Section h6 device problem code was updated, there was no allegation of degradation.
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Search Alerts/Recalls
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