The event occurred in the usa during patient transport.It was reported that the rotaflow console unintentionally shut down within one minute after switching to battery mode without displaying any error message.The pump stopped.The rotaflow was then reconnected to an ac power outlet, upon which it continued working as intended.The rotaflow was then exchanged for a backup device.There were no consequences to the patient from this event.A getinge service technician investigated the rotaflow console s/n (serial number) (b)(6).The technician was unable to reproduce the reported failure.After passing all functional tests the rotaflow was returned to customer for clinical use.No parts have been replaced.The reported failure could not be confirmed.However, the failure mode "battery failure" can be linked to the following most probable root causes according to the rotaflow risk management file: defect batteries.Power supply board failure.Software error.User forgot recharge.Defect of charger unit.A review of non-conformities was performed on 2023-09-01, and during the time from 2015-09-15 to 2023-09-01 there are no non-conformities in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The rotaflow console in question was produced on 2015-09-15.In order to avoid reoccurrence of the reported failure, the customer will be informed by the getinge sales and service unit (ssu) to follow the chapter in the instruction for use heart-lung support system rotaflow system| 4.4 | en | v15.Chapter 3.3.4: check battery capacity every 6 months, at the latest.The battery must be replaced by the authorized technical service every 2 years, at the latest.The battery must be replaced sooner if it cannot be fully charged within 8.5 hours or if the system cannot be operated with the fully charged battery.Chapter 5.6.1: before starting the application, check the points listed in "check before every use".Before each use, ensure that the batteries are fully charged.If the battery capacity is low an acoustic signal sounds on the device.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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