RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Volume Accuracy Problem (1675)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/23/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60, indicating that the device had a low tidal volume.The device was in use on a patient at the time the reported issue was discovered; however, there was no harm to the patient or user.The customer reported to the remote service engineer (rse) that the tidal volume was not going up.The rse recommended onsite service, advised that the flow sensor assembly should be replaced, and provided the customer with the part number of the flow sensor assembly.An authorized service provider (asp) engineer was dispatched onsite to evaluate and repair the device.
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Manufacturer Narrative
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E1: initial reporter info: (b)(6).
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Manufacturer Narrative
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H10: an authorized service provider (asp) engineer was dispatched onsite to evaluate and repair the device.Upon arrival, the asp engineer confirmed the reported issue and verified that the device alarmed for carbon dioxide repeat inhalation.The asp engineer then put the device into diagnostic mode, checked the alarm logs, and found that the 1203 (alarm message: low leak-co2 rebreathing risk) error code was logged.The asp engineer diagnosed the issue as a gas module failure according to the maintenance manual and replaced the air & o2 flow sensor assembly.The device passed the required performance verification tests per philips standard and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received, the complaint file will be reopened.Although requested, the defective parts were not received at this time.A supplemental report will be submitted if the part is received and evaluated.
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