On 8/8/2023, it was reported by a sales representative via phone that an ar-9503m-03 univers revers humeral insert, part of a loaner set with an unknown part number, had an issue during a reverse total shoulder procedure on (b)(6) 2023.When the surgeon was trying to use it, the implant would not fit and snap into the suture cup.No piece broke off inside the patient.Another second ar-9503m-03 univers revers humeral insert with an unknown lot number was used in the procedure, and it would snap right in.This caused a case delay of over 15 minutes.It could not be confirmed if additional anesthesia was administered to the patient.The procedure was then completed successfully with no patient harm.
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