During device evaluation, it was observed that there was a shadow in the echo signal and excessive echo signal was missing due to broken probe tip.The reported issue (failed leak test) was confirmed.It was observed that there was a leakage from the suction cylinder, the scope connector side and the connector packing unit.In addition, service found that the ultrasound probe was damaged, the insertion part was collapsed, the adhesive on the bending section cover was abnormal, the ultrasound image sensitivity was abnormal, the suction button would not return when pushed, the cable was crushed, and the connector was damaged.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and correction to e2, e3, g2 (also selected ¿health professional¿ which was inadvertently left off the initial report).A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it is likely that the reportable events occurred due to excessive force.The event can be prevented by following the instructions for use (ifu) which state: "important information ¿ please read before use caution do not apply shock to the distal end of the insertion tube,particularly the ultrasonic transducer and the objective lens surface at the distal end.This could cause abnormalities in the visual and/or ultrasonic images." olympus will continue to monitor field performance for this device.
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