Philips has received a complaint on the intellivue mp60, indicating "at 16:37 on april 26, 2023, the monitor did not generate a high priority red alarm for a low invasive blood pressure (ibp) of 44/17 mmhg." the device was in clinical use during the event.The customer reached out to philips via a national medical products administration report (nmpa # (b)(4)) requesting an investigation of this issue.The nmpa reported that at16:37 on april 26, 2023, the patient's blood pressure was as low as 44/17mmhg, and the average pressure was 24mmhg.The monitor did not prompt a red alarm.The doctor was in the ward at the time and immediately administered vasoactive drugs, and the patient's blood pressure was normal 5 minutes later without consequences.No other clinical information or medical intervention was reported.A good faith effort (gfe) was conducted several times, but no further information if the device was tested or logs were reviewed and information regarding the alarm settings was provided.A philips field service engineer (fse) reached out to the customer, and confirmed that the event date was on april 26,2023, but philips never received any feedback on the issue at the time.The customer stated that this issue was about an invasive pressure alarm, and it only happened one time.The alarm was normal before and after the occurrence of the incident, and the customer added that since the incident happened on april 26, 2023, there were no valuable clues to support the investigation of the problem.Based on the information available, the cause of the reported problem remains unknown.The engineer couldn't provide any analysis findings because the customer did not respond to requests for additional information.It was confirmed the issue has not recurred, however, philips is unable to confirm the final disposition of the device.The investigation concludes that no further action is required.H3 other text : device not made available for evaluation.
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