Model Number 1000 |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Stryker contacted the customer to request additional information on the patient.No response has been received from the customer.Patient fields in which information is not provided were intentionally left blank. a stryker service representative performed an initial evaluation of the customer¿s device and was not able to verify the reported issue.After completing some unrelated repairs, proper device operation was observed through functional and performance testing.The device was subsequently returned to the customer.
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Event Description
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The customer contacted stryker to report that their device failed to recognize defibrillation pads during intervention on a patient.In this state, the device may not be able to provide defibrillation therapy, if it were needed.This issue is patient related; however there was no adverse patient outcome reported.
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Manufacturer Narrative
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Section h11 additional mfg narrative of initial mdr indicates: stryker contacted the customer to request additional information on the patient.No response has been received from the customer.Patient fields in which information is not provided were intentionally left blank. a stryker service representative performed an initial evaluation of the customer¿s device and was not able to verify the reported issue.After completing some unrelated repairs, proper device operation was observed through functional and performance testing.The device was subsequently returned to the customer.Section h11 additional mfg narrative of initial mdr should indicate: stryker contacted the customer to request additional information on the patient.No response has been received from the customer.Patient fields in which information is not provided were intentionally left blank. a stryker service representative performed an initial evaluation of the customer¿s device and was able to verify and duplicate the reported issue.The cause of the reported issue was determined to be due to logged event code.After clearing the code, proper device operation was observed through functional and performance testing.The device was subsequently returned to the customer.Section h6 results code grid of initial mdr indicates: no device problem found.Section h6 results code grid of initial mdr should indicate: software problem identified.Section h6 conclusion code grid of initial mdr indicates: cause not established.Section h6 conclusion code grid of initial mdr should indicate: cause traced to component failure.
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Event Description
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The customer contacted stryker to report that their device failed to recognize defibrillation pads during intervention on a patient.In this state, the device may not be able to provide defibrillation therapy, if it were needed.This issue is patient related; however there was no adverse patient outcome reported.
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Search Alerts/Recalls
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