Based on the information provided, a stryker senior quality assurance engineer determined that the alleged bed protruding/obstructing, resulting in a tripping hazard, was likely not due to any component level defect of the bed.Rather, it is likely that the bed was in the lowest position and the patient (reported to have dementia/elopement risk) was not fully aware of their surroundings.However, this product was not made available for further stryker evaluation so this could not be confirmed.The issue was resolved for the customer by documenting the complaint and confirming no further action was required from stryker.
|