Catalog Number 07645694700 |
Device Problems
High Test Results (2457); Contamination /Decontamination Problem (2895); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/16/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The cobas e602 immunoanalyzer serial number was (b)(6).The field service engineer found that the flocculent was floating causing turbidity in the procell syringe.The fse also found that there was an obvious flocculent adhesion in the procell cup.The fse cleaned the instrument, the sipper needle and the black tube.Investigaion is ongoing.
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Event Description
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We received an allegation about discrepant results for 5 patients' sample tested with elecsys afp assay on a cobas 8000 cobas e602 immunoassay analyzer.Sample 1 (patient 1): initial result: more than 1000 with a data flag.Rerun result: 4.71 the patient performed a ct scan and no abnormalities were found.The physician called and requested the sample to be repeated.The rerun result was deemed to be correct.Sample 2 (patient 2): initial result: 424.1 rerun result: 2.48 sample 3 (patient 3): initial result: 455.8 rerun result: 1.98 sample 4 (patient 4): initial result: 663.6 rerun result: 11.57 sample (patient 5): initial result: 582.8 rerun result: 5.94 the unit of measurement was not provided.
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Manufacturer Narrative
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The investigation did not identify a product problem.The root cause of the event was consistent with a contamination issue.The service action (cleaning the instrument) resolved the issue.No further issues were reported afterward.
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Search Alerts/Recalls
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