Catalog Number 07682913001 |
Device Problems
Contamination (1120); High Readings (2459); Low Readings (2460); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/25/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The estradiol reagent lot number and expiration date were requested, but not provided.The field service engineer decontaminated tubing and syringes.Syringe seals were replaced and a wash station was cleaned.Measuring cell preparation maintenance cycles were performed; these were ok and there were no errors.Mechanism checks were performed and all probes and movement of the analyzer were ok.The customer ran calibration and controls; all were ok.The investigation is ongoing.
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Event Description
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The initial reporter stated they received discrepant results for two patient samples tested with elecsys estradiol iii on a cobas 8000 e 801 module.The first sample initially resulted in an estradiol value of 190 pmol/l and it repeated as 130 pmol/l.The second sample initially resulted in an estradiol value of 179 pmol/l and it repeated as 102 pmol/l.
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Manufacturer Narrative
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Upon review of the alarm trace, there were multiple errors on 02-aug-2023 and 23-aug-2023 indicating that cleaning maintenance is recommended.The provided quality control data showed a strong fluctuation in control results for all assays.Control results were both outside of range high and low.The investigation determined the issue was resolved by the service actions.The issue is consistent with inadequate analyzer maintenance.
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Search Alerts/Recalls
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