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Model Number DSX520T11C |
Device Problems
Device Emits Odor (1425); Smoking (1585); Sparking (2595); Flare or Flash (2942)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/07/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Corrective and preventative actions have been opened by the manufacturer to address the water ingress identified upon investigation.
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Event Description
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The manufacturer received information alleging the dreamstation 2 advanced auto cpap device sparked, smoked and there was hot electric burning odor.Device is not functioning.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory (pil) for evaluation.An external and internal inspection of the device and observed the following: the back of the display had potential black and brown burn marks on it and the ribbon cable had a potential brown burn mark on it along with light white residue resembling potential mineral deposits.Q3 (phase b) of the motor circuitry, on the pca (printed circuit assembly), was blown apart along with surrounding components.On the pca, the following components and the area near them had potential brown corrosion on them: c50, q4.U4, c41, d21, c153, d6, d4, q1, vr1, c28, u13, q13, j5, d20, d22, and d14 on the pca, the following areas had white residue, resembling potential mineral deposits on them: q3, u4, c36, vr1, q13, d22, and j5.The through hole resistor r248 from the underside of the pca, had one of its leads completely out of the via of the pca, most likely due to extreme heat that may have reflowed some solder.Tiny unknown white and black specs of contamination at the air inlet of the blower box.The contamination found at the air inlet was most likely external to the device.The potential mineral deposits on the pca, signal moisture was inside of the device that was most likely caused by condensation.Potential moisture getting into the device where the pca is located and is believed to be the primary cause of the customer complaint.
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Manufacturer Narrative
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The manufacturer previously received information alleging the dreamstation 2 advanced auto cpap device sparked, smoked and there was hot electric burning odor.Device is not functioning.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory (pil) for evaluation.An external and internal inspection of the device and observed the following: the back of the display had potential black and brown burn marks on it and the ribbon cable had a potential brown burn mark on it along with light white residue resembling potential mineral deposits.Q3 (phase b) of the motor circuitry, on the pca (printed circuit assembly), was blown apart along with surrounding components.On the pca, the following components and the area near them had potential brown corrosion on them: c50, q4.U4, c41, d21, c153, d6, d4, q1, vr1, c28, u13, q13, j5, d20, d22, and d14 on the pca, the following areas had white residue, resembling potential mineral deposits on them: q3, u4, c36, vr1, q13, d22, and j5.The through hole resistor r248 from the underside of the pca, had one of its leads completely out of the via of the pca, most likely due to extreme heat that may have reflowed some solder.Tiny unknown white and black specs of contamination at the air inlet of the blower box.The contamination found at the air inlet was most likely external to the device.The potential mineral deposits on the pca, signal moisture was inside of the device that was most likely caused by condensation.Potential moisture getting into the device where the pca is located and is believed to be the primary cause of the customer complaint.The manufacturer is submitting a correction report for section h: problem code, evaluation results code and conclusion code.
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Search Alerts/Recalls
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