Catalog Number 07027133190 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/04/2023 |
Event Type
malfunction
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Event Description
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The initial reporter received a questionable elecsys cmv igm (cmv igm) result from one patient sample tested on the cobas e 801 analytical unit.The reporter confirmed the initial result using a mini vidas analyzer.The initial result from the analyzer was 0.35 cut-off index coi (negative).The repeat result from the mini vidas analyzer was 1.28 (positive).The patient is suspected to have cytomegalovirus (cmv) infection.
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Manufacturer Narrative
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The serial number of the customer's cobas e 801 analytical unit is (b)(4).The investigation is ongoing.
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Manufacturer Narrative
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The patient sample was not available for investigation.A statement was provided that the qc and calibration were considered correct.Product labeling states "in some individuals non-reactive results may occur in the late phase of acute infection by the elecsys cmv igm assay.As with any in vitro diagnostic test, false results may occur." the investigation did not identify a product problem.
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Search Alerts/Recalls
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