The ruggles decker ivd up (rn7130) was not returned to the manufacturer; therefore, an evaluation of the device could not be performed.Lot number information has been provided; the device history record (dhr) was reviewed, and no abnormalities related to the reported issue were identified.A definitive root cause could not be determined.The issue of breaking during use may be the result of rough handling or environmental damage.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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