Hillrom received a report from a hillrom technician stating the power cord was burned.There was a loud popping noise and spark at red outlet where bed was plugged in, faint burning smell, charred marks on the bed frame near the blue cord.The bed was located at the account.There was no patient/user injury reported.This report was filed in our complaint handling system as complaint # (b)(4).
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The hillrom technician found the power cord needed to be replaced.Per the hillrom service manual, it is necessary for the centrella¿ bed to have an effective maintenance program.We recommend that you do annual preventive maintenance.Make sure the power cord is not damaged and it is connected to the bed.Replace the power cord as necessary.Check the ac inlet to psm cable assembly for kinks, damage, and connections.Replace or connect the cable as necessary.Replace parts as necessary.A search of the hillrom maintenance records did not show hillrom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the power cord to resolve the reported event.Based on this information, no further action is required.
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