During the preventive maintenance (pm) on (b)(6), 2023, the backlight of the autopulse platform (sn (b)(6)) flickers briefly when switched on and is dark afterwards, and the battery icon on the display was not readable.No patient involvement.
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During the preventive maintenance (pm) on (b)(6), 2023, the backlight of the autopulse platform (sn (b)(6)) flickers briefly when switched on and is dark afterwards, and the battery icon on the display was not readable.The root cause of the reported complaint was a lc display failure, likely attributed to the age of the device.The autopulse platform was manufactured in 2013 and is 10 years old, past the expected serviceable life of five years.Upon visual inspection, the backlight of the display flickers briefly when switched on and is dark afterwards.In addition, the battery icon on the display was not readable.The lc display will be replaced to address the observed issue.The power distribution board revision is up to date.The brake gap was within specification.The autopulse platform passed the initial functional testing without any fault or error.Zoll is awaiting customer approval for service repair.Historical complaints were reviewed for service information related to the reported complaint, and there was no previous history of complaints for autopulse platform with sn (b)(6).
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