ROCHE DIAGNOSTICS ELECSYS ANTI-HBC II; HEPATITIS B TEST (B CORE, BE ANTIGEN, BE ANTIBODY, B CORE IGM)
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Catalog Number 07026790190 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/25/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The serial number of the customer's cobas e 801 analytical unit is (b)(6).The customer stated that the patient sample was initially run in line 1 of the module and there were no alarms noted; and that when it was run on line 2, the module detected foam in the patient sample.The investigation reviewed the images from the foam detection camera.The investigation noted that the camera in line 1 was not able to detect the foam because of the position of the bubble.Product labeling states "avoid foam formation in all reagents and sample types (specimens, calibrators and control)." the investigation is ongoing.
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Event Description
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The initial reporter received a questionable elecsys anti-hbc immunoassay result from one patient sample tested on the cobas e 801 analytical unit.The initial result was not reported outside of the laboratory as the result did not match the patient's clinical diagnosis alerting them to an issue with the result.The customer stated that the patient sample was initially run in line 1 of the module and there were no alarms noted; and that when it was run on line 2, the module detected foam in the patient sample and the analyzer did not give any result.The reporter reran the patient sample again.The initial result was (b)(4) cut-off index (coi) with an interpretation of "non-reactive/negative".The repeat result was (b)(4) coi with an interpretation of "reactive/positive".
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Manufacturer Narrative
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The investigation reviewed the customer's handling of patient samples; no issues were noted.The investigation determined the event was caused by bubbles in the patient sample.Product labeling states "incorrect results may occur due to foam, fibrin clots, films, or air bubbles in reagents or samples.Avoid the formation of foam, clots, and air bubbles in all reagents, samples, calibrators, and qc material." the investigation did not identify a product problem.
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