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Model Number ISM-1007375 |
Device Problem
Break (1069)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/10/2023 |
Event Type
malfunction
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Manufacturer Narrative
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An olympus field service engineer (fse) visited the customer site.The reported issue was confirmed.It was observed that both monitors had sustained damage around the front display.The issue was resolved by replacing the monitors.Additional details have been requested regarding the reported issue.At this time, no additional information has been provided.The investigation is ongoing; therefore, a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The customer reported that the monitors have damage to the front display.There was no report of patient or user injury due to the event.
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Manufacturer Narrative
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This supplemental report is to inform that upon further review, this is not a reportable malfunction.Additional information was received from the customer stating the monitors were operational and the cracked monitor was not in use with a patient in the room so there was no patient involvement.No device malfunction occurred.
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Search Alerts/Recalls
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