The product investigation was completed.Device evaluation details: the device was returned to biosense webster (bwi) for evaluation.Visual inspection and screening test of the returned device were performed following bwi procedures.A manufacturing record evaluation was performed for the finished device 30970287l number, and no internal actions related to the reported complaint condition were identified.Visual inspection was performed and it was found a crack at the pebax with reddish material inside it.The magnetic and force features were tested and no errors were observed.The force values and the vector were observed within specifications.No force issues were observed.The force issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.The instructions for use contain the following information that should be considered: to ensure accurate force readings, verify that the force reading is near zero when the catheter is not in contact with tissue.If the force reading is not near zero when the catheter is not in contact with tissue, perform zeroing.As part of the quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation (afib) paroxysmal ablation procedure with a thermocool® smart touch® sf uni-directional navigation catheter and post procedure, the bwi product analysis lab identified a cracked pebax with reddish material inside.During the procedure, there was a problem with the force of the catheter.A second device was used to complete the operation.There was no adverse event reported on patient.The force issue is not mdr-reportable.The cracked pebax with reddish material inside is mdr-reportable.
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