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Model Number HL-90 |
Device Problem
Low Readings (2460)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/12/2023 |
Event Type
malfunction
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Event Description
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It was reported that the temperature check was reading low, liquid crystal display (lcd) was not reading the same temperature.There was no patient involvement.No adverse effects reported.
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Manufacturer Narrative
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E1: initial reporter address, city, state, zip code and phone number are unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Manufacturer Narrative
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H6.Evaluation codes: updated.No product was returned, and no photographic evidence was provided to aid in this investigation.As a result, a complaint investigation/product evaluation and problem confirmation could not be performed.The most probable cause was a printed circuit board (pcb) board temperature pot calibration setting out of range.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.No action was taken as the device was not returned.If the product is returned, the manufacturer will reopen this complaint for further investigation.
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Search Alerts/Recalls
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