Catalog Number 8002950 |
Device Problem
Temperature Problem (3022)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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B3: date of event is unknown; no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the device failed preventative maintenance (pm).Did not reach 41.7 degrees in 10 minutes.The unit read 40.0 degrees when the actual temperature read 42.2 degrees in the thermometer.No patient involvement.
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Manufacturer Narrative
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One device was received.Per visual inspection, the thermistor was sitting incorrectly.Per functional testing, the temperature was out of calibration.The complaint was confirmed.The root cause was the thermistor was incorrectly assembled by the user.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Reinstalled the thermistor.Replaced o-rings and fan guard for preventative maintenance (pm).The device passed all functional and delivery tests.
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Search Alerts/Recalls
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