Model Number 25054 |
Device Problem
Sensing Intermittently (1558)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/06/2023 |
Event Type
malfunction
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Event Description
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The customer reported the radical-7 "loses spo2 signal when you move the cable." there was no patient impact or consequence reported.
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Manufacturer Narrative
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Additional manufacuring narrative: attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.
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Manufacturer Narrative
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Additional manufacuring narrative: other, other text: the returned radical-7 was evaluated.The handheld was returned without a battery.After a lab battery was installed into the device, and a masimo tester was connected to the 20-pin connector, no errors or loss of measurements were observed when the cable was manipulated along the flex cable.
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Event Description
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The customer reported the radical-7 "loses spo2 signal when you move the cable." there was no patient impact or consequence reported.
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Search Alerts/Recalls
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