This report is being filed on an international product, list number 7k70 and there is a similar product distributed in the us, list number 6c06.All available patient information was included.Additional patient details are not available.The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and field data review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The ticket search by lot indicates that the reagent complaint lot performs as expected for this product.Ticket trending review did not identify any trends.Device history review did not identify any non-conformances or deviations with the complaint lot.The overall performance of the architect total psa reagents in the field was reviewed using data gathered from customers worldwide.The review of field data determined reagent lot 49488fn00 is performing acceptably on market.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect total psa lot 49488fn00.
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The customer reported falsely elevated architect total psa, specifically, the customer communicated that they expected the psa results to have decreased and reported patient testosterone levels have decreased.The customer provided the following data for 1 patient: (b)(6) 2023.Initial result was 7.732 ng/ml.The customer repeated the results with dilution and reported poor dilution linearity.The customer obtained the following results: 2-fold dilution was 5.902 ng/ml, 5-fold dilution was 2.739 ng/ml, and 10-fold dilution was 1.608 ng/ml.Patient history and historical results: 72-year-old male with a history of prostate cancer with a prostatectomy on (b)(6) 2023.(b)(6) 2023.Psa result was 6.1 ng/ml and testosterone was 0.03 ng/ml.(b)(6) 2023.Psa result was 6.3 ng/ml.(b)(6) 2023.Psa result was 6.7 ng/ml.(b)(6) 2023.Patient had total prostatectomy.(b)(6) 2023.Psa result was 8.66 ng/ml.(b)(6) 2022 psa result was 8.36 ng/ml.December 2019 psa result was 8.66 ng/ml there was no reported impact to patient management.
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