The mayfield composite series base unit, standard (a3101) was returned for evaluation: device history record (dhr): the dhr was reviewed and shows no abnormalities related to the reported failure.Failure analysis - investigation of the returned unit when set up could not duplicate any movement even when put under pressure.The handle tests are all within tolerances, and the unit passed all specific functional testing.Root cause - the complaint is not confirmed.Could not duplicate movement.The unit was recently repaired and does not display any type of movement.No further investigation is required based on the acceptability of risk and no adverse trends identified.This will be monitored and trended going forward.At present, we consider this complaint to be closed.
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