To aid in the investigation of this issue, two (2) physical samples were returned for evaluation by our quality engineer team.The two samples had been removed from their flow wrap testing, disassembled, and emptied; therefore, we were unable to confirm the reported defect.Although we could not confirm the issue through the samples, it is possible that this incident resulted from a faulty thermocouple.The thermocouple controls the dispersion of silicone in the syringe barrel.The faulty thermocouple in turn led to intermittent defects which were not detected during the in-process checks.A review of the manufacturing execution system (mes) shows a report of faulty thermocouple during the manufacture of this lot; however, the faulty thermocouple has since been replaced.Our quality team will continue to closely monitor the manufacturing process for signs of this potential defect and any emerging trends.
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