Catalog Number 306547 |
Device Problem
Physical Resistance/Sticking (4012)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/18/2023 |
Event Type
malfunction
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Event Description
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Material #: 306547.Batch #: 3207548.It was reported by customer that the plunger has been stuck and unable to push the saline.Verbatim: rcc received the complaint via email.Email(s) as attached.Lot # 3207548 10ml saline prefilled syringes.The plunger has been stuck and unable to push the saline.
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Manufacturer Narrative
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(b)(4): initial mdr submission.A follow up mdr will be submitted if additional information becomes available.Device problem code: a0509 - physical resistance / sticking (2578/1597).Patient problem code: f26 - no health consequences or impact.
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Manufacturer Narrative
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Pr 9021265 follow up report: it was reported the plunger was stuck and unable to push the saline.As a sample was not returned, a thorough sample investigation could not be completed.To aid in the investigation, one photo was provided for evaluation by our quality team.The photo shows a prefilled syringe with no packaging flow wrap and about 4ml of solution.No other information could be obtained from the photo.A device history record review was completed for provided material number 306547, lot 3207548.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.There were no related quality notifications.All processes and final inspections complied with specification requirements.Based on the investigation and with the photo sample analysis the symptom reported by the customer could not be confirmed.Without the physical sample analysis, a probable root cause could not be offered.
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Event Description
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No additional information received.Material #: 306547; batch #: 3207548.It was reported by customer that the plunger has been stuck and unable to push the saline.Verbatim: rcc received the complaint via email.Email(s) as attached.Lot # 3207548 10ml saline prefilled syringes.The plunger has been stuck and unable to push the saline.Response received 06 oct 2023: are you able to provide the date of the event in the format of dd-mm-yyyy? 09/18/2023- how was the patient outcome? are there any clinical signs, health consequences or impact? did the event involve an urgent/life threatening medical situation? no.Did the event cause permanent impairment of a body function? did the event require medical or surgical intervention? no.Did the event cause permanent damage of a body structure? no.Any sample or photo available for investigation?.
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Search Alerts/Recalls
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