It was reported that, during tka surgery, it was noticed that the inner bag of one (1) gii dished ins sz1-2 9mm was not sealed properly.It was open in both ends, the implant fall to the floor.The procedure was performed, without any delay, using a s+n back-up device.Patient was not harmed as consequence of this problem.
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Additional information: h6 (component code, type of investigation, investigation findings, investigation conclusions).Results of investigation: the package was not returned for evaluation; therefore, a package analysis could not be performed.The photographs were reviewed, and revealed that the inner pouch of the gii dished ins sz1-2 9mm is opened.However, a review made by the quality engineering team revealed that, according to the photo provided, the pouch was properly sealed (chevron and applied seal) and folded per packaging sequence.An opened seal would have been detected during package assembly.A self-opening of the seals on both ends, as shown in the photo, is not possible during transportation since there is no excess stress on the seals due to the fold.Furthermore, this package design has been tested and proved that it adequately protects the product and ensures sterility throughout all stresses related to manufacturing, sterilization, distribution and storage.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.Additionally, per packaging sequence, inner and outer pouches should be fully sealed before sterilization.At this time, we have no reason to suspect that the product failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include mishandling or user/procedural variance.Based on this investigation, the need for corrective action is not indicated.Should the package or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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